Privacy Policy

At Ajanta Jewellers Meerut, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our store, use our website, interact with us online, or otherwise provide us with your personal information. By accessing our services or providing us with your information, you consent to the practices described in this policy.

Information We Collect

We collect various types of information to provide and improve our services. The information we collect includes:

• Personal Information: This includes your name, address, email address, phone number, date of birth, and other contact information you provide when you create an account, make a purchase, participate in promotions, subscribe to our newsletter, or contact us. We may also collect information such as your purchase history and preferences.
• Payment Information: When you make a purchase, we collect payment information such as your credit card details, debit card details, UPI information, or other payment information. We use secure payment gateways to process payments and do not store your complete payment information on our servers after the transaction is completed. We comply with all PCI DSS requirements.
• Demographic Information: We may collect demographic information such as your age, gender, location, and interests to better understand our customer base and personalize your experience. This information may be collected through surveys, promotions, or by analyzing your purchase history.
• Website Usage Information: When you visit our website, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring website, pages visited, and the dates and times of your visits. We use cookies and other tracking technologies to collect this information. Please see our Cookie Policy below for more details.
• Social Media Information: If you interact with us on social media platforms, we may collect information about your social media profile, such as your name, profile picture, and any content you post or share with us.
• In-Store Information: In our physical store, we may use security cameras for loss prevention and security purposes. Signage is displayed to inform you of the use of cameras. We may also collect information necessary to process transactions, such as identity verification for high-value purchases.

How We Use Your Information

We use your information for the following purposes:

• To Provide and Improve Our Services: We use your information to process your orders, fulfill your requests, provide customer support, personalize your experience, and improve our website and services.
• To Communicate With You: We use your information to send you order confirmations, shipping updates, promotional emails, newsletters, and other communications related to our products and services. You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions in the email.
• To Process Payments: We use your payment information to process your payments and prevent fraud.
• To Personalize Your Experience: We use your information to personalize your experience on our website and in our store, such as recommending products and services that may be of interest to you.
• To Conduct Research and Analysis: We use your information to conduct research and analysis to better understand our customer base and improve our products and services.
• To Comply with Legal Obligations: We use your information to comply with legal obligations, such as tax reporting and responding to legal requests.
• For Security Purposes: We use in-store surveillance to prevent theft, maintain security, and ensure a safe environment for customers and employees.

How We Share Your Information

We may share your information with the following third parties:

• Service Providers: We share your information with third-party service providers who help us with various aspects of our business, such as payment processing, shipping, marketing, and website hosting. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Partners: We may share your information with our business partners who offer products or services that may be of interest to you.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring party. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information, subject to certain exceptions.
• Restriction: You have the right to restrict the processing of your personal information, subject to certain exceptions.
• Data Portability: You have the right to receive your personal information in a portable format.
• Withdraw Consent: Where we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us using the contact information provided below.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Using secure servers to store your information.
• Using encryption to protect your payment information.
• Limiting access to your information to authorized personnel.
• Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Cookie Policy

We use cookies and other tracking technologies on our website to collect information about your browsing activity. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:

• To Improve Your Experience: We use cookies to remember your preferences and personalize your experience on our website.
• To Analyze Website Traffic: We use cookies to analyze website traffic and understand how users interact with our website.
• To Target Advertising: We use cookies to target advertising to users who may be interested in our products and services.

You can control cookies through your browser settings. You can choose to block all cookies or only certain cookies. However, blocking cookies may affect your experience on our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and, if the changes are material, we will provide you with notice by email or other means. Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Ajanta Jewellers Meerut
435 Sarrafa Bazar Opposite Bajaja School Swarn Nagri Meerut City 250002

9105362100, 01212790057

ajantajewellers1941@gmail.com